Exceptional service and an all around great group of people to work with. I’d recommend them to anybody who cares about the quality of work they’re getting. Special thanks to Ilya! Very customer oriented and professional. My Mercedes looks like new now.
I am not sure what the last reviewer is seeing, but I came in with my 2011 Porsche Cayenne Turbo. They are a very busy shop and there were 2 cars ahead of mine (first come, first served-no appointments). They started my smog within 30 minutes and I was done 16 MINUTES LATER!! I even had engine covers that are very time consuming to remove to do the test ( I also was informed before the test they were $50 additional to remove). They were very friendly, professional and clean, the process was very easy and I will not hesitate to use them again. Very highly recommended!!
I had a smog check here. The service by itself is good. I deducted one point for the fees, $1.75 for credit card surcharge, $10 for engine cover (I was informed). One point for the wait, no appointment so you only know about the wait time when you get there. And one point for squeeze his friend in front of me.
I just bought a brand new $820000 BMW 540xi and some idiot hit the rear bumper which is made of plastic and put a big dent in it.. I called BMW and they wanted $3000 just for parts and then there was paint... almost $4000 to fix it. I googled a few autobody shops and got many flaky people saying stuff like bring it by next week, bla bla... Finally I called Luxurati on a Sunday to boot, and got I llya on the phone.. turns out he was the owner. He had me send him a few pics and told me he thinks he could do it but wanted to see it the next day! I didn't have to wait, or mess around with an appointment... took it over, he looked at it and said he'd get it done for $750-900... that he knew how to fix the plastic bumpers without having to replace them. I was concerned that it wouldn't look good but he assured me he could do it and if he wasn't successful we'd then resort to ordering new parts. He DIDNT want to over charge me.. he actually wanted to save me money!
6 days later, I went to pick up the car and it was LITERALLY as good as new ... he matched the very difficult to match BMW "Carbon Black" paint with changes color in the dark/light... and as OCD as I am, I could not tell it was ever hit!
Ilya ism a classy guy with a very good work ethic.